Effective September 22, 2011 

Please read this privacy statement carefully, because by using this site, you accept and agree to the terms stated below. We may change the terms of this privacy statement at any time, and your continued use of this site is your agreement to any change in terms.

Collecting Information:

Personal Information: In this privacy statement “personal information” means any information about an identifiable individual. We only collect personal information (such as name, address, telephone number, email, birth date, gender or zip code) when you voluntarily submit it to us. For example, personal information may be collected from you to get your feedback on our web site or products, to join a club, or to enter you in a survey, contest or sweepstakes. We will only use the information you submit for the purposes for which you submit it. If you join a club, you may receive newsletters, email or special offers. You may unsubscribe from these features at any time.

If you purchase any Dairy Queen or Orange Julius branded items, these are purchased through a third party vendor, who will collect your billing and shipping information.

Cookies: We use limited cookie technology. Cookies are used to store bits of information on your hard drive to remember information about that makes using our site more convenient. We do not use cookies to collect or store personal information. 

Log Files: We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal information.

Additionally, individual locations are independently owned and operated franchises, and we do not own or operate these locations. If you have comments regarding a specific location, please contact the independent franchise operator of that location directly so that they may personally and immediately assist you. Use the Dairy Queen® Store Locator or the Orange Julius® Store Locator to obtain the contact information for that location.

If you contact us with a complaint about a specific location, we will forward the information you submit to us to the franchised location, and we cannot guarantee the privacy practices of that location. Information submitted to us in connection with a specific location is not subject to this privacy statement.

Sharing Information:

We may share personal information within the Dairy Queen/Orange Julius family. The Dairy Queen®/Orange Julius® family includes American Dairy Queen Corporation, Orange Julius of America, and their affiliates. Information shared within the Dairy Queen®/Orange Julius® family will comply with this privacy statement.

We may share personal information with third parties to provide services (a) to you, such as purchasing and shipping goods, or credit card processing; (b) related to this web site, such as web hosting companies or marketing firms. These companies may have access to personal information if needed to perform the services, but are not permitted to use personal information for any other purposes. We may share aggregated demographic information (data that cannot identify any individual person) with our partners and advertisers.

If you purchase any Dairy Queen or Orange Julius branded items, these are purchased through a third party vendor and all information submitted is subject to the privacy policies of the vendor. 
We reserve the right to disclose information as required by law, or as needed to cooperate in any law enforcement investigation or legal proceeding.


This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Franchisee Websites: Many Dairy Queen® and Orange Julius® locations are independently owned and operated businesses and may have their own websites. This privacy statement does not apply to sites run by independently owned and operated locations.

Children's Privacy:

Dairy Queen® or Orange Julius® may have separate websites directed toward children. Our privacy policies regarding children will be posted on these websites.


This web site takes precautions to protect your information. If you order Dairy Queen or Orange Julius branded items, the site that you place your order on is encrypted.


You may access the personal information that we have about you by contacting us at the address below.


If you have any questions or concerns about this Privacy Statement and/or our privacy practices, please contact privacy@idq.com or International Dairy Queen, 7505 Metro Blvd, Minneapolis, MN 55439.

Your use of this site is also subject to our Visitor Agreement.